Your Physiotherapy Questions Answered
No. You can book directly with without a doctor’s referral. However, if you have a chronic disease management plan or enhanced primary care plan from your GP, you may be eligible for Medicare rebates. We can help you with this.
Most patients are seen within 48 hours at our Caringbah Rehab & Performance Centre. Same-day appointments often available for urgent cases. We’re open 6 days a week with extended hours from 6:00 AM to 7:30 PM weekdays, plus Saturday mornings. Book online 24/7 or call (02) 9524 9003 for immediate assistance
Bring: any relevant medical reports or scans, your health fund card (if applicable), comfortable clothing you can move in. If you have a care plan from your GP, bring that too for potential Medicare rebates.
It varies by condition. Simple injuries: 3-6 sessions. Complex or chronic issues: 8-12 sessions. Your physio will give you an honest timeframe after your initial assessment. Average recovery time for most conditions: 4-6 weeks.
Located at Unit 2/65-75 Captain Cook Drive, Caringbah, our Rehab & Performance Centre features state-of-the-art facilities including Alter-G Treadmill, dedicated Pilates studio, and comprehensive performance equipment. Ample on-site parking available. Book your Caringbah appointment online now.
Yes. We treat everything from weekend warrior injuries to professional athlete rehab. We’re also WorkCover approved for workplace injuries. Our physios specialise in sports medicine, occupational injuries, and post-operative rehabilitation.
Many patients ask, “Can I claim physiotherapy on Medicare?” The general rule is that Medicare does not cover routine physiotherapy sessions. However, there is an exception through the Chronic Disease Management Plan (formerly known as the Enhanced Primary Care or EPC Program).
Key points about Medicare coverage:
Eligibility for Chronic Disease Management Plan: This scheme is specifically designed for individuals with chronic conditions and requires eligibility confirmation from your GP.
Medicare contributions: If you are eligible, Medicare may cover part of the costs for up to five physiotherapy treatment sessions per calendar year.
Understanding healthcare benefits: It’s important to consult with your GP to understand the full extent of your healthcare coverage under this plan, including potential medical reimbursement for physiotherapy.


















